Privacy Policy

  1. At our platform (https://uk-educational-textbooks-translation-services.rapidvoice.net), often referred to as UK Educational Textbooks Translation Services (‘the Company’ or ‘we’), we prioritize the protection of your privacy and data integrity. This Privacy Policy elucidates our approach to managing personal data, ensuring it is handled responsibly in accordance with a range of privacy laws globally, including those in Canada (PIPEDA), Quebec (Law 25), the EU (GDPR), Brazil (LGPD), California (CCPA/CPRA), Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), South Africa (POPIA), and others.

  2. This Privacy Policy governs your experience across all of our website properties, applications, services, and products. It’s important to be aware that this policy does not extend to external platforms, applications, products, or services that might be accessible through our platform, each of which has its own privacy policy.

  3. Our Privacy Policy is relevant when you engage with us in the following ways:

  • Utilize our applications and services as a user with authorized access
  • Navigate our websites linked to this Privacy Statement
  • Interact with us via communications such as newsletters, emails, phone calls, or text messages/SMS
  1. We collect a range of Personal Data to facilitate our services, including:
  • Information associated with your account setup and management
  • Details required for payment processing
  • Financial records related to transactions
  • Purchase histories to provide tailored services
  • Mobile device identifiers for app functionality and analytics
  • Location data where necessary for service provision
  • Feedback you provide to help us improve
  • Social media information if linked with our services
  • Product-related data to personalize your experience

  1. This Personal Data is gathered through various means, including user inputs during account creation or service use, interactions with our applications, and automated technologies that enhance functionality and analyze usage patterns. Additionally, third parties may supply us with data, which we handle according to their privacy policies.

  2. Our website uses cookies to optimize the user experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics types, each serving a specific role in delivering our services effectively. Users have the option to manage non-essential cookies via our dedicated Cookie Manager tool.

  3. We adhere to strict data retention policies that ensure Personal Data is held for no longer than necessary, as required by applicable laws and regulations, or for the purposes for which it was collected. Once the purpose has been fulfilled and in compliance with legal requirements, we proceed to anonymize or delete this data.

  4. To safeguard your information, we implement robust organizational measures and employ advanced security technologies. These measures are designed to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction, especially during communication and when processed by third parties.

  5. We recognize the importance of protecting children’s privacy. Our services are not directed at individuals under the age of 18, and we do not intentionally collect personal information from children under this age without parental consent or as permitted by law.

  6. You have a set of rights concerning your Personal Data, which vary depending on your location. These may include the right to access, rectify, erase, restrict processing, obtain a copy of your data, object to certain types of processing, non-discrimination, file appeals or complaints, and withdraw consent at any time. To exercise these rights, please reach out to our privacy team via the contact information provided.

  7. Our commitment to protecting your privacy is ongoing. We reserve the right to update this Privacy Policy from time to time, and we will communicate any changes through updates on our website.

  8. Should you have inquiries, wish to unsubscribe from our communications, or need assistance with data-related matters, please do not hesitate to contact our privacy team at contact@uk-educational-textbooks-translation-services.rapidvoice.net, or via written correspondence sent to the address provided on our website.